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FAQ

We know you have questions!

Please check out our FAQ and contact us if you don't find the answer you need

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What types of events do you serve?

Just about any gathering you can think of: Weddings, birthdays, graduations, backyard barbecues, concerts, happy hours, baby showers, bachelor/bachelorette parties, holiday, corporate, or fundraising events, and photo shoots.

What are the trailers equipped with?

Our trailers each include 2 beverage coolers that hold up to 300 bottles/cans, deep freezer, custom bar top, counter top, sink, and plenty of room for your bartender (or ours)!

Is electricity required?

We prefer power for all events (50-100 foot extension cord provided), but we do have generator packages available. Please contact us for more information.

 

Do you provide the alcohol?

We are a dry bar meaning Illinois and Indiana laws do not allow mobile units to carry a liquor license. This lets you purchase the alcohol at the lowest cost possible. We can consult with you on suggested quantities for your event. Our licensed bartenders are available for every event, but you can supply your own as well.

Also please note: We have the right to check I.D's, card, and refuse service. Underage drinking is not tolerated and we will end bar service if a violation occurs. We are licensed and certified and do not want to jeopardize our serve and pour privileges.

How much do you charge per server for events?

We charge $40 per hour per server. We generally provide 1 server for up to 30 guests, then 2 servers for 30 or more unless event size requires more staffing. At least 1 server will be 21+ to provide alcohol to guests.

Is trailer rental included in the Bites & Bevs packages?

No, if you are reserving a Bites & Bevs package without a mobile bar package, there is a flat $300 trailer rental fee (2 hours max). Ask about extended time. 

Are you insured?

Yes! If you have any questions about your venue's restrictions, we would love to reach out to them.

What are the on-location requirements for the bar?

Our ideal location for placement would be as close as possible to level ground for service. We'll also need plenty of room to park and accommodate entry and exit of our truck and trailer. If a venue permit is required, please obtain and have on site for our arrival.

Can you pre-set-up your trailers/portable bars before an event and then return later to serve our guests?

Yes, that service is available. We charge $75 to set-up early and any additional mileage fees if you're out of our coverage area.

How long does it take to set-up and breakdown the trailers?

Setup and break down takes a half hour to an hour depending on decor/furniture.

Will you bring your trailers out in cold, snowy or windy weather conditions?

  • We bring the trailers out if temperature is 20 degrees or higher

  • We bring the trailers out if there are snow flurries or light accumulation but we will NOT drive them in heavy snow

  • We will NOT bring the trailers out if wind speeds are 18mph or more; it's not safe to take them on the road

Will you serve wine, beer, hard seltzers, or other alcohol if provided?

Yes, we will serve whatever you provide with no limit. However, the client must provide cups, ice, and a cooler with ice to keep drinks cold. We only provide ice for our mock/cocktails.

Where should we place the additional alcohol, cups, ice, and cooler for when you arrive?

Please place them at the location where our trailer or portable bar will be stationed. It saves us time in our set-up if they are already there and ready to serve.

When the event is over, where will you leave any unused alcohol, coolers, and other supplies the client provided?

We will gather all the items neatly together and leave them near the trailer or you can specify a designated spot you would like us to put everything.

Could you create other cocktails in addition to those on your mocktails list?

I'm by no means a mixologist but if you provide the ingredients, I'm happy to try.

What is your service coverage area?

We service within a 30-mile radius of zip code 60451. Anything outside that range will cost $3/mile extra (each way).

What are your payment and cancellation policies?

We require a 50% nonrefundable deposit fee to reserve your booking. The balance (minus the deposit) must be paid in full BEFORE our mobile bar service begins.

If you need to reschedule for any reason and your new date is available, an additional nonrefundable fee of $100 will be required. If you need to cancel for any reason (including weather) your deposit will not be refunded due to high demand and availability. We offer our mobile bar experience rain or shine between March 1st and October 31st.

Because of quick-changing weather conditions, we DO NOT require a deposit for November, December or January rentals. We will offer a back-up plan during those months to make your event happen to the best of our abilities.

Can I pay before my rental agreement is signed?

No. Our policy is that all rental contracts must be signed/initialed by both NYMT and the client before payment is accepted. No exceptions.

What forms of payment do you accept?

We prefer Zelle, then cash or check. We do accept credit cards (with Square) but the client is responsible for paying all service fees.

  • Zelle: Final Payment is due night before/morning of event BEFORE our mobile bar service begins

  • Cash: Final Payment is due on the day of the event BEFORE our mobile bar service begins

  • Check: Final Payment is due 7 days prior to event

  • Credit Card: Final Payment due night before/morning of event BEFORE our mobile bar service begins

 

What if I want to you stay longer than our agreed booking?

We can! It's $100 per additional hour plus server fees ($40/hr per server).

What is the deadline for adding additional products or services to my event booking?

We allow additions up to the day of your event. We will do our best to accommodate your request. Additional charges apply.

What is the deadline for removing or reducing products or services from my event booking?

We allow reductions or removals up until 2 weeks before your event to ensure proper staffing and execution. This does not include reductions in the original guest count.

If your booking was made less than 2 weeks before your event date, reductions or removals are unavailable.

What if I need to change the number of guests attending my event?

You may add additional guests but your original guest total can not be decreased.

Do you provide water or soda for guests?

We offer water or soda for a charge of $2.75 per person. Garnishes are an additional $1.00 for up to three per person.

Can we add decor to the trailer to match our theme?

Absolutely! When a client books with us, we work with them to have a clear vision of what they want for their special day. We have select decor we provide and rental options for larger pieces. You are also welcome to add your own decorations to the trailer set-up. The items must be placed decor; no hangings or anything that would permanently alter the trailer are allowed.

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